Privacy Policy | KompaKt

KompaKt ("we", "our", or "us") operates the gokompakt.com platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

1.1 Account Information

When you register, we collect your name, email address, company name, and password. If you are invited by another user, we collect the same information through the invitation process.

1.2 Business Data

We store the data you enter into the platform, including invoices, quotes, customer records, supplier records, expenses, timesheets, project details, and financial reports. This data belongs to you and is stored on your behalf.

1.3 Usage Data

We automatically collect information about how you interact with our service, including IP addresses, browser type, pages visited, and timestamps. This helps us improve the platform and diagnose issues.

1.4 Files & Documents

When you upload files such as company logos, expense receipts, or other documents, these are stored securely on Amazon Web Services (AWS) S3 infrastructure.

2. How We Use Your Information

To provide, operate, and maintain the KompaKt platform
To process your transactions and send related information (invoices, receipts, confirmations)
To send administrative emails such as password resets, security alerts, and account notifications
To respond to your comments, questions, and support requests
To monitor and analyze usage patterns to improve the service
To detect, prevent, and address technical issues and security threats

3. Data Isolation & Multi-Tenancy

KompaKt is a multi-tenant platform. Each company's data is logically isolated using company-level scoping. Users belonging to multiple companies can only access data for the company they are currently active in. We enforce this isolation at the application level on every database query.

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

With service providers who assist us in operating the platform (e.g., AWS for hosting, email delivery services). These providers are bound by confidentiality obligations.
If required by law, regulation, or legal process (e.g., court order or subpoena)
To protect the rights, property, or safety of KompaKt, our users, or the public
In connection with a merger, acquisition, or sale of assets, with prior notice to affected users

5. Data Security

We implement industry-standard security measures to protect your data:

All data is transmitted over HTTPS with TLS encryption
Passwords are hashed using bcrypt (never stored in plain text)
Two-factor authentication (2FA) is available for all accounts
Files are stored on AWS S3 with server-side encryption
Database access is restricted to application-level connections only
Regular automated backups are maintained
Audit logs track all significant actions within the platform

6. Data Retention

We retain your data for as long as your account is active. If you request account deletion, we will delete your data within 7 days of the scheduled deletion date, after sending reminder notifications. Certain data may be retained longer if required by law or for legitimate business purposes (e.g., tax records).

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Export your data (invoices, reports, timesheets) in standard formats (PDF, CSV)
Withdraw consent for optional communications at any time

To exercise any of these rights, contact us at support@gokompakt.com.

8. Cookies

We use essential cookies to maintain your session and authentication state. We do not use third-party tracking cookies or advertising cookies. Our analytics are limited to server-side usage data.

9. Third-Party Services

Our platform may integrate with third-party services for specific functionality (e.g., live chat support). These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

KompaKt is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@gokompakt.com